The STP ComplianceEHS Support Center is your central place to find information and contact our team. Whether you’re getting started, learning a new feature, or looking for answers, the Support Center makes it easy to find the resources and help you need.
All visitors can:
- Learn about our support options
- Contact the STP ComplianceEHS support team
- Submit general inquiries
Access the FULL Support Center Experience
Registered STP Users can SIGN IN using thier current AuditHub or RegHub credentials, unlocking the following resources:
- Training videos and product resources
- Product guides and how-to articles
- Troubleshooting resources
- Release Notes on Platform updates
- Support ticket submission and tracking
- Training session bookings
TIP: STP users can access the Support Center directly from within AuditHub and RegHub.
Navigating the Support Center
After you sign in, you will find four main areas: Getting Started, AuditHub, RegHub, and Troubleshooting.
- Getting Started: A helpful place to begin if you are new to STP or would like a refresher on the platform. You will find introductory guides, setup information, and basic navigation support.
- AuditHub:Training guides and videos on the features and navigation of the AuditHub platform
- RegHub: Training guides and videos on the features and navigation of the RegHub platform
- Troubleshooting: Check this section for help with common questions, sign-in issues, navigation support, and other product-related topics.
If You Need Additional Help
If you still need help after reviewing the available resources, our support team is here to assist you.
You’ll find the Contact Support button on every page. When contacting us, please include what you’re trying to do, where you’re experiencing an issue, and any error messages you’ve received. Providing these details will help us resolve your issue as quickly as possible.
Platform Updates
The Platform Updates area is where clients can review the latest and previous release notes for both the AuditHub and RegHub platforms. This is a helpful place to stay informed about new features, enhancements, and recent changes.